HOTEL LES PERSEDES
+ 33 (0)4 75 94 88 08
Conditions for booking hotel accommodation in: Hotel des Persedes.
These conditions apply to all bookings, whether made by telephone, in writing, online via the Internet, etc.
Article 1 - The parties to the contract:
The customer designates any user of this online reservation system, which he/she reserves and purchases all products or services offered. You can only use this tool if you are of legal age and authorized to sign contracts that engage your responsibility. You will be financially responsible for all your activities carried out by the through this tool.
The services sold on this tool are reserved for individuals. Groups and professionals
must contact the hotel owner directly.
The seller designates the owner of the rooms of Hotel les Persedes, and undertakes to respect the rules in force.
Article 2 - Object of the contract:
The purpose of this contract is to ensure the remote and electronic reservation of the stay at the Hotel les Persedes - Mr. Paire-ficout is the owner and in partnership with the Aubenas-Vals-Vals-Tourist Office Antraïgues. Under no circumstances shall these organizations be held liable for the use of these contracts by third parties or for purposes other than tourism.
Article 3 - Online booking:
After having made his selection and clicked on the "book" button, the customer sees a screen appear.
indicating any supplements. A page appears, the customer is asked to fill in and validate his
contact details and then a summary of the elements of the reservation appears.
By clicking on the "validate your contact details" button, the customer will see a page summarizing: his
contact details, the elements of his reservation and the price of the stay. He is also invited to deposit a card number as a guarantee and for the payment of the deposit.
Finally, as soon as he closes his request by clicking on the "send reservation" button, the customer validates and confirms his order. He then declares that he has read and accepted the present general conditions of sale, and is irrevocably linked to it. Its acceptance may not subsequently be questioned except application of the article on the right of withdrawal.
The automatic registration systems set up by the owner are considered to be valid if
proof of the customer's consent to the booking contract and its date.
Article 4 - Payments:
A - Deposit payment
As a reminder, the reservation becomes effective as soon as the owner has received the full amount of the service. The owner reserves the right to ask for 30% of the balance of the deposit during long stays.
Deposit: After the payment of the deposit, it is possible to cancel the order: either the buyer or the seller, no one can be forced to perform the contract. On the other hand, the sums paid in advance are lost, unless otherwise explicitly provided for in the contract. If the seller does not deliver or execute the service to which he has committed himself, he may be ordered to reimburse the consumer twice the amount of deposit paid.
B - Payment of the balance:
The balance will be paid on the day of departure. Additional services (drinks, meals, supplements, etc.)
miscellaneous), not mentioned in this contract will be added by the owner, and will also be payable on the day of departure.
Article 5 - Means of payment:
In order to guarantee your reservation, the bank details requested for this reservation serve as guarantee, can be used to withdraw the deposit unless the customer has preferred to send a cheque and to the payment of the no-show allowance.
No deposit will be charged to the credit card.
It is kindly requested to plan to arrive at the hotel before 7pm and to notify the reception in case of of late arrival.
In case of no presentation, the service will be charged at 100%.
Article 6 - Prices and possible charges:
The prices are indicated in the basket and correspond to the total cost of the accommodation. Payment of expenses must be indicated on the "surcharges" page when booking. At the end of the stay, the client must pay the owner the charges not included in the price (tourist taxes, drinks, meals.). In return, the owner must provide proof of the amount requested.
Article 7 - Client Responsibilities :
It is the customer's responsibility to verify that the information provided at the time of registration, or at any other time, are accurate and complete. The customer must ensure that the contact details provided at the time of booking are correct and that they will allow us to receive the booking confirmation. In the event that the client does not receive this confirmation, it is their responsibility to contact the owner. For the proper follow-up of the file, the client must keep the owner informed of any changes to the information provided at the time of booking. The customer is liable for all damages arising from its actions.
Article 8 - Owner's responsibilities:
The owner who offers a client services is the client's sole interlocutor and is responsible to him for the performance of the obligations arising from these terms and conditions of sale. The owner must provide the all activities and services indicated when booking online. The owner cannot be held liable for for responsible for fortuitous events, cases of force majeure or the actions of any person outside the organization and the progress of the stay.
Article 9 - Cancellation by the customer:
Any cancellation must be notified by registered letter, or by phone + email to the owner.
- Cancellation free of charge more than 16 days before the start date of the stay.
- Cancellation between 15 and 13 days before the beginning of the stay: the amount of the deposit will be retained corresponding to 30% of the amount of the rent.
- Cancellation between 12 and 6 days before the beginning of the stay: 50% of the amount of the rent and the amount of services directly related to the stay,
- Cancellation between 5 and 2 days before the beginning of the stay: 75% of the amount of the rent and the amount of services directly related to the stay.
- Cancellation the day before or the day of arrival initially provided for in the contract or non-arrival: it will not be made no refund, and 100% of the service to the contract will be due.
Article 9 bis - Interruption of the stay:
In the event of a shortened stay, or no show, the price corresponding to the cost of accommodation remains fully acquired from the owner. Unused additional services will be refunded.
Article 10 - Cancellation by the owner:
When, before the beginning of the stay, the owner cancels the stay, he must inform the client of this cancellation by phone, email, and get a response from the customer. The customer will be refunded immediately and without any penalty on the sums paid. In addition, he will receive compensation at least equal to the penalty he would have
borne if the cancellation had been made by him on that date. These provisions do not apply when he has an amicable agreement has been concluded for the purpose of acceptance by the client of an alternative stay proposed by the owner.
Article 10 bis - Impossibility for the owner to provide, during the stay, the services provided for in the contract :
When during the stay, the owner is unable to provide elements and services
indicated in the contract, representing a significant percentage of the price paid by the customer, the owner will propose a replacement stay for the planned stay, possibly with any additional cost. If you the stay chosen by the client is at a lower rate (example: high season and low season), the owner will refund the difference in price before the end of his stay. If the owner cannot offer him a stay of replacement or if it is refused by the customer for valid reasons, the first will pay the customer a amount corresponding to the amount of rent calculated pro rata to the number of days remaining.
Article 11: Transferability of the contract:
This contract is concluded between the customer and the owner and may not be assigned under any circumstances unless the customer chooses to assign his contract to an assignee who meets the same conditions as him to carry out his stay.
In this case, the customer is required to inform the owner of his decision by registered letter, by email, or telephone contact + email at the latest 1 day before the beginning of the stay. The transfer of the contract is carried out at a price costing. The transferor and the transferee are jointly and severally liable to the owner for the payment of the balance of the price as well as the additional costs of the services provided by the transferee during his stay.
Article 12 - Accommodation capacity:
The contract is established for a specific capacity of X specified persons, registered on the reservation form. If the number of holidaymakers exceeds the capacity, the owner can refuse additional guests. In the In this case, any modification or termination of the contract will be considered at the owner's initiative.
Any person not included in the initial reservation must declare himself/herself upon receipt. The tariff will then be revised by applying a supplement.
Article 13 - Reception of domestic animals:
The contract specifies whether or not the client may stay with a domestic animal. In case of no compliance with this clause by the customer, the owner may refuse the stay. In this case, no refund will be given.
will be performed.
The description of the supplements specifies the price and conditions of reception of the animal. Modalities of stay specific to pets may be specified by the owner in a regulation
interior displayed in the accommodation. The contract may be terminated at the client's expense in the event of non-compliance with these
conditions of stay.
Article 14 - Duration of stay - Arrival and departure:
The customer who signs this contract concluded for a fixed period may under no circumstances to prevail of any right to maintain in the place. Only the dates shown in the rental contract are authoritative.
The customer must arrive on the day and at the times indicated on the booking contract or on the acknowledgement of receipt of receipt of the reservation. In case of late arrival (more than 20 hr), the customer must inform the owner by phone or email.
Article 15 - Intellectual property:
- Owner's commitment: The publication of information online is subject to the same legal regime than traditional publishing. The content on the site and on Open Pro is therefore governed by various texts that confer various rights and duties on the Internet user. The owner undertakes to respect the editorial rules in force and to do everything possible to ensure the validity of the information made public. It authorizes the reader to print all or part of the proposed content on the site for his strictly personal use.
- Customer commitment: The customer undertakes to respect the rules of intellectual property in the various contents offered on the site, which implies not to reproduce, modify or alter without the prior authorization of the site owner, any article or information for use
other than strictly private, which excludes any professional or lucrative reproduction. The no
compliance with these mandatory commitments engages the civil and criminal liability of the offender.
Article 16 - Protection of personal data:
In accordance with the law n° 78-17 of 6 January 1978 relating to data processing, files and freedoms, the customer has the right to access and rectify data concerning him/her. The owner undertakes not to under no circumstances to transmit the information that the customer has communicated to him to other companies or organizations.
Article 17 - Complaints - Disputes :
Any complaint relating to the electronic booking procedure can be addressed to the Tourist Office of Aubenas Vals Antraïgues. Any complaint relating to the inventory of fixtures and/or the description of the place of the stay, must be submitted to the owner within 3 days of entering the premises. All other declaration must be sent to him as soon as possible, by registered letter.
The owner reserves the right to cancel or refuse any order from a customer with whom there is a litigation relating to the payment of a previous debt.
In the event of a dispute, the General Terms and Conditions of Sale are subject to French law. Any dispute relating to their interpretation and/or their execution is the responsibility of the French courts.
The customer acknowledges having read and accepted these General Terms and Conditions of Sale.
Translated with www.DeepL.com/Translator